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Security

Your business data stays protected, permission-based, and under your control.

Chief is designed to help with sensitive customer messages without taking control away from the owner. It connects only to approved tools, drafts and summarizes in the background, and waits for approval before replies or bookings happen.

01

Owner approval first

Replies and appointment bookings are not sent automatically. Chief asks before customer-facing actions happen.

02

Permission-based connections

Customers choose which inboxes, calendars, text lines, voicemail sources, and business details Chief can access.

03

Access can be removed

If a customer changes their mind, connected tools can be disconnected so Chief no longer has access.

04

Stripe handles payment details

Card updates, subscriptions, cancellations, and billing changes are handled through Stripe's secure checkout and billing tools.

05

Private customer conversations

Chief is built around business communication. Message summaries and draft replies should only be used to serve that customer.

06

Clear account controls

Customers can disconnect tools, manage billing, and decide when Chief should keep watching their business communication.