We only use business data to run Chief for the customer who connected it.

1. Information We Collect

Chief Will Do It collects the information needed to create an account, provide the service, and support customers. This may include the customer's name, business name, email address, phone number, selected plan, billing status, setup progress, and basic account activity.

When a customer chooses to connect business tools, Chief may access information from those connected tools. This can include email inboxes, calendar events, business phone or text activity, voicemail information, customer messages, appointment details, business hours, services, location, and other business details the customer provides.

2. How We Use Information

We use customer information to operate Chief and provide the features the customer requests. This includes summarizing emails, texts, and voicemails; drafting reply options; suggesting booking times; preparing Good Morning or Good Night briefings; identifying urgent messages; organizing follow-ups; and helping the owner stay aware of work that needs attention.

We may also use account information to manage signups, provide customer support, improve the service, prevent misuse, maintain security, and communicate important updates about the customer's account.

3. Owner Approval and Customer Control

Chief is built around owner approval. Chief may prepare drafts, suggest replies, or recommend booking options, but customer-facing replies and appointments are intended to happen only after the business owner approves them. The owner keeps the final say before messages are sent or appointments are booked.

Customers can choose which tools to connect, update setup details, adjust preferences, manage billing, and stop using Chief. If a connected tool is removed, Chief should no longer use that tool for new summaries, drafts, or actions.

4. Email, Calendar, Phone, Text, and Voicemail Access

If a customer connects email, calendar, phone, text, or voicemail tools, Chief may access the data needed to provide the requested features. For example, Chief may read message content to summarize customer needs, identify urgent requests, draft possible replies, and suggest appointment times based on calendar availability.

We aim to request only the permissions needed to provide Chief's service. Customers should only connect accounts they are authorized to use for their business.

5. Payment Information

Payments are handled by Stripe. Chief Will Do It does not store full card numbers, CVC codes, or full payment credentials on our own systems. Stripe may collect and process payment information according to its own privacy and security practices.

Chief may store limited billing-related information, such as the customer's plan, trial status, subscription status, and whether a payment method is on file.

6. How We Share Information

We do not sell customer message content. We may share limited information with service providers that help us operate Chief, including hosting providers, payment processors, communication providers, analytics tools, support tools, and connected email or calendar platforms.

We may also disclose information if required by law, to protect the rights and safety of Chief Will Do It, our customers, or others, or to prevent fraud, abuse, or security issues.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect customer account data and connected business information. These safeguards are designed to reduce unauthorized access, protect sensitive information, and support a reliable customer experience.

No internet-based service can guarantee perfect security. Customers should use strong passwords, protect their connected accounts, and contact us if they believe their account or connected tools have been accessed without permission.

8. Data Retention

We keep customer information for as long as needed to provide Chief, maintain account records, comply with legal obligations, resolve disputes, prevent abuse, and improve the service. If a customer cancels or disconnects tools, we may retain certain account or billing records where reasonably necessary.

9. Disconnecting Tools, Canceling, or Requesting Help

Customers can manage connected tools and billing through their account and Stripe's secure billing portal. Customers may also contact Chief Will Do It for help with privacy questions, account access, connected tools, or requests related to their information.

10. Updates to This Policy

We may update this Privacy Policy from time to time as Chief Will Do It changes, new features are added, or legal requirements evolve. The updated date at the top of this page shows when the policy was last revised.

11. Contact

Questions about this Privacy Policy, connected tools, account data, or privacy practices can be sent to Chief Will Do It through the contact method provided on the website or inside the customer account.